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Introduction
FAQ
About language
Key topics

  Improving accent
    - Differences in sounds:
      Pronunciation

    - Practise: Pronunciation
    - The importance of
      emphasis

    - Practise: Emphasis

  Improving register
    - Avoiding medical jargon
    - Practise: Avoiding
      medical jargon

    - Flexibility: Matching your
      English to your patient

    - Practise: Language
      Flexibility


  Improving fluency
    - Rhythms
    - Practise: Listening to the
      rhythms

    - Language conventions
    - Practise: Conventions

  Improving engagement
    - Understanding and using
      Australian slang

    - Practise: Australian slang
    - Audibility
    - Practise: Audibility

Strategies for improvement
Resources
Evaluation
About the authors

Communication and Language Module


Improving engagement
Audibility

A part of effective communication is audibility, which means projecting your voice appropriately into the conversation. You don’t have to shout, but you do have to talk clearly and directly in order to engage with the people that you are talking to.

Many language learners fail to maintain consistent audibility. Some people talk overly quietly. Other people start off well, but then let their voices trail off during the conversation. This is not good practise in Australian English because it stops you from connecting effectively with your audience. It can create the impression that you are talking to yourself. If the doctor goes quiet, then it can appear to the patient that the doctor has made a value judgement (e.g. in the taking of sexual case histories).

Listen to these audio extracts to see what we mean.

AUDIO Example: Too soft


AUDIO Example: Trails off


AUDIO Example: Goes quiet around sexual history